Frequently Asked Questions (FAQ)
Q1: How does the process work?
A1: To begin, an initial payment of 30-40% (depending on the agreement) is required as a headstart. Once the work is completed, the remaining 60-70% must be paid before receiving the final product. You may either purchase the product from a store (if applicable) or receive it in your preferred format (ZIP, RAR, etc.).
Q2: Can I get a refund if I change my mind after you've started working?
A2: Unfortunately, refunds are not possible once I have started working. However, I prioritize quality and always ensure you receive previews to confirm that everything aligns with your expectations before finalizing the product. Please be 100% certain before making the initial payment.
Q3: When am I eligible for a refund?
A3: Refunds are only applicable if the product is not functioning due to an error on my part, and I am unable to fix it within the agreed timeframe. Taxes are excluded from the refund. This is extremely rare, as I always double-check my work and provide previews for approval.
Q4: What if I change my mind about the design/style after most of the work is done?
A4: If the requested changes are major or complex, additional fees may apply due to the extra time and effort required. However, small adjustments may be accommodated without extra charges if they are minor and reasonable.
Q5: What happens if I send the payment, but it isn't received due to a payment gateway issue (e.g., PayPal holding the transaction)?
A5: I can only proceed with delivery once I have successfully received the payment. If a payment gateway malfunctions or delays the transaction, it is your responsibility to resolve it with your provider.
Q6: What payment gateways do you accept?
A6: I currently accept payments via:
WesternUnion
InstaPay
Vodafone Cash
Q7: How do I use WesternUnion?
A7: You can transfer money via WesternUnion using:
Credit/Debit Card for worldwide transfers (cash pickup instantly or bank transfer within 3 days).
Cash payment at a WesternUnion office.
Q8: Are these payment gateways reliable?
A8: Yes, these payment gateways are widely recognized and trusted:
WesternUnion is an international money transfer service with secure transactions and global accessibility.
InstaPay is licensed by the Central Bank of Egypt and offers fast, seamless transfers.
Vodafone Cash is a popular and secure e-wallet service in Egypt.
Using these platforms ensures safe and reliable payment processing.
Frequently Asked Questions (FAQ)
Q1: How does the process work?
A1: To begin, an initial payment of 30-40% (depending on the agreement) is required as a headstart. Once the work is completed, the remaining 60-70% must be paid before receiving the final product. You may either purchase the product from a store (if applicable) or receive it in your preferred format (ZIP, RAR, etc.).
Q2: Can I get a refund if I change my mind after you've started working?
A2: Unfortunately, refunds are not possible once I have started working. However, I prioritize quality and always ensure you receive previews to confirm that everything aligns with your expectations before finalizing the product. Please be 100% certain before making the initial payment.
Q3: When am I eligible for a refund?
A3: Refunds are only applicable if the product is not functioning due to an error on my part, and I am unable to fix it within the agreed timeframe. Taxes are excluded from the refund. This is extremely rare, as I always double-check my work and provide previews for approval.
Q4: What if I change my mind about the design/style after most of the work is done?
A4: If the requested changes are major or complex, additional fees may apply due to the extra time and effort required. However, small adjustments may be accommodated without extra charges if they are minor and reasonable.
Q5: What happens if I send the payment, but it isn't received due to a payment gateway issue (e.g., PayPal holding the transaction)?
A5: I can only proceed with delivery once I have successfully received the payment. If a payment gateway malfunctions or delays the transaction, it is your responsibility to resolve it with your provider.
Q6: What payment gateways do you accept?
A6: I currently accept payments via:
WesternUnion
InstaPay
Vodafone Cash
Q7: How do I use WesternUnion?
A7: You can transfer money via WesternUnion using:
Credit/Debit Card for worldwide transfers (cash pickup instantly or bank transfer within 3 days).
Cash payment at a WesternUnion office.
Q8: Are these payment gateways reliable?
A8: Yes, these payment gateways are widely recognized and trusted:
WesternUnion is an international money transfer service with secure transactions and global accessibility.
InstaPay is licensed by the Central Bank of Egypt and offers fast, seamless transfers.
Vodafone Cash is a popular and secure e-wallet service in Egypt.
Using these platforms ensures safe and reliable payment processing.
Frequently Asked Questions (FAQ)
Q1: How does the process work?
A1: To begin, an initial payment of 30-40% (depending on the agreement) is required as a headstart. Once the work is completed, the remaining 60-70% must be paid before receiving the final product. You may either purchase the product from a store (if applicable) or receive it in your preferred format (ZIP, RAR, etc.).
Q2: Can I get a refund if I change my mind after you've started working?
A2: Unfortunately, refunds are not possible once I have started working. However, I prioritize quality and always ensure you receive previews to confirm that everything aligns with your expectations before finalizing the product. Please be 100% certain before making the initial payment.
Q3: When am I eligible for a refund?
A3: Refunds are only applicable if the product is not functioning due to an error on my part, and I am unable to fix it within the agreed timeframe. Taxes are excluded from the refund. This is extremely rare, as I always double-check my work and provide previews for approval.
Q4: What if I change my mind about the design/style after most of the work is done?
A4: If the requested changes are major or complex, additional fees may apply due to the extra time and effort required. However, small adjustments may be accommodated without extra charges if they are minor and reasonable.
Q5: What happens if I send the payment, but it isn't received due to a payment gateway issue (e.g., PayPal holding the transaction)?
A5: I can only proceed with delivery once I have successfully received the payment. If a payment gateway malfunctions or delays the transaction, it is your responsibility to resolve it with your provider.
Q6: What payment gateways do you accept?
A6: I currently accept payments via:
WesternUnion
InstaPay
Vodafone Cash
Q7: How do I use WesternUnion?
A7: You can transfer money via WesternUnion using:
Credit/Debit Card for worldwide transfers (cash pickup instantly or bank transfer within 3 days).
Cash payment at a WesternUnion office.
Q8: Are these payment gateways reliable?
A8: Yes, these payment gateways are widely recognized and trusted:
WesternUnion is an international money transfer service with secure transactions and global accessibility.
InstaPay is licensed by the Central Bank of Egypt and offers fast, seamless transfers.
Vodafone Cash is a popular and secure e-wallet service in Egypt.
Using these platforms ensures safe and reliable payment processing.